Pour you heart into it...

This won't be long but I wanted to write something since I haven't been on here since last Tuesday... I have worked this whole week starting at 6am (more like 5:46am...) lol

First of all, I started my training to be shift on Monday, actually I started on Friday when my Manager Thomas said to me.. "today you are going to run shift" and i was like 'umm okay?.... I haven't started any training yet... or done anything really yet...' he was just like "Well, the best way to learn is by mistakes...." sooooooooo I was handed the keys and told to 'count the safe' (I HAD NEVER COUNTED THE SAFE!!!!!!!!!!) and he walked away.... with the keys in my hand I decided to just try to remember what I had seen Sandy kinda sorta show me...

So pretty much you arrive at 6am and you have to have the whole store ready for business by 6:20am... that includes for me setting up the pastry case, counting the safe, handing out tills, assigning positions, filling out duty roster, making sure my barista is ready to serve the coffee, and put out patio.... so, there really isn't any time to mess around or not do what you are supposed to do because the opening shift sets the day...

I would say from last Friday until today I have noticed my voice hurting... why? because I actually have to talk A LOT!! and when I used to be a little barista I usually just stayed behind my bar and just made drinks.... but nope... as shift I am the one running around 'floating' as Starbucks calls it... lol and I am interacting with my Barista's and customers... I am the one that is there when a problem happens and i'm the one on the phone calling people to fix that problem....

At first I was beyond overwhelmed mainly because I was basically thrown in to the shift without any training and was just expected to know how to do it... however, I guess thats a good thing for me because it required me to take the time to find out everything and anything ALL on my own... the thing that sucks is when my manager says, 'Did you do this.. or did you input the invoices?' and its just like NO I DIDN'T BECAUSE I DIDN'T KNOW!!!! - its just fustrating when you are supposed to be a mind reader.. cuz i'm not....

I have started to notice the difference of a shift to a barista of how the people treat the Barista's and the Shifts.... I guess the shifts do have more responsiblity and do require more respect.. but I never really knew about it until I was placed into that role... i honestly think people listen to you more when you are a shift because its like you actually know your stuff or something... lol...

I just want to have more of a voice... I notice myself being scared to say something sometimes in fear of someone looking at me like who the hell is she?... but then again.. that is part of my job...

tonight i did my first closing of a till with a new barista and I saw it in her eyes that she was holding back the tears because there is SOOOOOOO much that goes into closing of the tills here in Australia (and its REALLY complicated at first...) and I just started to talk to her about it... and was just trying to make her feel like what she is doing is good.. and that she should be proud of herself and not freaking out... and well it just made me feel good about the job... and where i am at the store... i like the job...

lol funny i said that because 2 days ago I was asking myself why I ever said yes... i am finding it hard to be a manager under a manager... because he knows what needs to be done and waits to correct me rather than tell me.. (this is NOT my store manager Thomas as he is being EXTREMELY helpful with my learning process in this...)

well I have working again tomorrow morning so I best be going to bed.... waking up at 4am is not fun.. and going to bed at 10pm isn't good.. ah or 11pm i should say.. lol...

I started my work out plan with a personal trainer yesterday and lets just say he is going to kick my ass!! and I'm such a smart ass with him, I honestly don't know why because he is the one telling me what to do... so i should be nice to him.. but for some reason I'm not.. lol well Im nice but a smartass... and he sure tells me too.. lol...

I will let you know how it goes but I bet ya I will be unable to bend down tomorrow from soreness.... lol

well Im offf to bed

LOVE YOU ALL AND MISS YOU MORE!!!
weird that i've been gone for 3 months tomorrow.... whoa...

i miss my mom.
"you gotta be like a sponge" just soak it all up!!